Impress Me
These terms are an agreement between you and Dizdarium OÜ (17603659), Sepapaja tn 6, Lasnamäe linnaosa, 15551 Tallinn, Harju maakond, Estonia, the operator of Impress Me. By creating an account or using the app you accept them. If you do not accept them, do not use Impress Me.
Read them with the Privacy Policy, which explains what we do with your information and forms part of this agreement.
You must be at least 18 years old and legally able to enter a contract. You must complete identity verification. One account per person.
You may not use Impress Me if you have been convicted of a sexual offence or a violent offence, if you are required to register as a sex offender, if a court order restricts your contact with others, if you appear on an applicable sanctions list, or if we have previously removed you.
You are responsible for whether using a service like this is lawful where you are. If it is not, you must not use it.
Keep your sign-in details to yourself. You are responsible for everything done through your account. Tell us promptly if you think someone else has access to it.
Do not create an account for anyone else, sell or transfer your account, or make a new one after we have removed you.
Verification confirms that a real, consistent person is behind an account and that their photos are of them. That is all it does.
It is NOT a criminal-records check, an employment or identity screening, a character reference, or any promise about how someone will treat you. A verified badge means "this is a real person", never "this person is safe". We do not run criminal background checks on our users.
We have ZERO TOLERANCE for objectionable content and abusive behaviour. Do not post or send: nudity or sexually explicit material, content involving minors, harassment, hate speech, threats, violence, spam, scams, solicitation, impersonation, or anyone else's private information.
Every profile and every conversation has a Report and a Block action. Reports are reviewed and acted on. Accounts that break this rule are removed, and we may report illegal content to the authorities.
Do not use Impress Me commercially — no advertising, promotion, recruitment, fundraising, or selling anything, to other users or through your profile.
Do not collect other people’s information, copy profiles, or extract data from the app by scraping, crawling, or any automated means. Do not use bots or automate your account. Do not attempt to circumvent limits, prices, gates, or the number of accounts you may hold.
Do not reverse engineer, decompile, or interfere with the app or our systems, probe them for vulnerabilities, or introduce anything malicious. Do not misrepresent your identity, age, or intentions.
We decide what may stay on Impress Me by these terms and by the law. To enforce them we combine automated tools with human review. New profile photos are scanned before anyone can see them sharp, and photos sent in a chat are scanned before they are delivered; the text of messages and stories is compared with a list of prohibited words and phrases and flagged for review; and, when verification is on, new profile photos are compared with the account’s verification selfie. The Privacy Policy ("Automated Processing") explains each check. Voice notes are not checked automatically. A reported account is also checked by an AI model.
Reports and flagged content are reviewed by our moderators, who work for us under a written agreement with confidentiality obligations. The most serious reports come first: anything involving a minor, a credible threat of violence, or intimate images shared without consent.
What we can do: reject or remove a photo; remove an account, which hides its profile from everyone, ends its conversations and stops it signing in; and stop an account from making new purchases after repeated refunds. We choose the step that fits how serious the breach is and whether it has happened before. Removing an account is always decided by a person. The automated check of a report can only put an account on hold or suspend it, in the clearest serious cases, and a person can reverse that.
When we act against your content or your account, we tell you what we did, which rule or law it was based on, whether an automated tool was involved, and how you can challenge it — unless the law forbids it or telling you would put someone at risk. For a photo, the app tells you; for an account, we write to the email address on the account.
If you disagree with a decision about your content, your account, or a report you filed, write to support@impressme.app within six months. A person will look at it again — where possible, someone who did not make the first decision — and tell you the outcome and the reasons. If we got it wrong, we reverse it.
You can also go to court, or, in the EU, take the dispute to an out-of-court dispute settlement body certified under the Digital Services Act. You do not have to use our complaint route first.
Impress Me is the same service everywhere, with one deliberate exception. In some countries the law exposes people in same-sex relationships to legal risk. Where your home country is one of them, the app does not offer same-sex matching or a non-binary gender option, and if either person in a possible match has their home country there, the stricter rule applies to both. We do this to protect the people who would carry that risk, not to judge anyone. Your home country is the one on your profile, not the place you happen to be.
The starting search distance can also differ by region, and prices in local currency are set by country in the app stores.
You keep ownership of the photos, recordings, and text you post. You give us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce and display them for the purpose of operating and improving Impress Me and showing them to other users inside the app. That licence ends when you delete the content or your account, except where we must keep something to meet a legal or safety obligation.
You confirm you have the right to post what you post, and that it does not infringe anyone else’s rights. We may remove content that breaks these terms, and we are not obliged to store or return it.
If you send us suggestions about the app, we may use them without owing you anything.
Impress Me, its name, design, aura visuals, and software are ours or our licensors’. Nothing in these terms gives you rights in them beyond using the app as intended.
Purchases are made through Apple’s App Store or Google Play and charged by them, under their terms as well as these.
Credits are an in-app currency used for actions like starting a conversation or skipping a wait. Credits are not money, have no cash value, are not redeemable for cash, and cannot be transferred or withdrawn. They do not expire while your account exists, but they end with it — whether you delete it, it is deleted after a year without use, or we remove it for breaking these terms.
Impress Me+ is an auto-renewing monthly subscription. It renews at the price shown at purchase until you cancel it in your Apple or Google account settings; cancel at least 24 hours before the renewal date to avoid the next charge. After you cancel, your benefits continue until the end of the period you paid for. Deleting your account or pausing your profile does not cancel the subscription; cancel it in the store.
If a purchase is refunded, we remove the credits it gave you, as far as your balance still holds them, and a refunded subscription’s benefits end. After three refunds, the Shop stops offering new purchases to your account; write to us if you think that is wrong. This never affects a refund you are entitled to by law.
We may change prices. A change never affects a purchase you have already made, and a change to a subscription price takes effect only from the next renewal, after you have been told and, where the store requires it, have agreed.
If you are a consumer in the EU/EEA or the UK, the law gives you, in principle, 14 days to withdraw from a purchase made online without giving a reason.
Impress Me+ is a service: you can withdraw within 14 days of your first purchase of it. Because the store took the payment, the refund is made through the store — on the App Store at reportaproblem.apple.com, on Google Play through your order history. On Google Play we can also refund a purchase ourselves; on the App Store only Apple can.
Credits are digital content, delivered to your account the moment you buy them. The withdrawal right for digital content ends once delivery has begun, but only if you expressly agreed to immediate delivery and acknowledged that you would lose the right; Google Play asks you for that at checkout. Where a store’s checkout did not ask, or where the store’s own terms give you longer, you can still cancel within 14 days through that store, and the credits are removed as described above.
If you have trouble getting a refund you are entitled to, email support@impressme.app and we will help. Nothing here affects your statutory rights if something you bought is faulty or not supplied, or any other right you have where you live.
Impress Me introduces people. It does not vet them beyond confirming they are real, it is not a party to what happens between you, and it cannot supervise a conversation or a meeting.
You are solely responsible for how you interact with other users, online and in person, and you accept the risks of meeting strangers. Use your judgement. Meet in public, tell someone where you are going, keep your contact details and your money to yourself, and never send money to someone you have not met — requests for money are the most common scam on any dating service.
To the fullest extent permitted by applicable law, we are not responsible for the conduct of any user, on the app or off it, and not for any loss, injury or harm arising from an interaction between users.
Report any profile or message in the app, from the menu on the profile or in the conversation, or email support@impressme.app. Anyone can tell us about content they believe is illegal, including people who do not use Impress Me. Please say why you believe it is illegal and where it is (the person’s name and city, or the conversation), give your name and email address (not needed if the report concerns child sexual abuse material), and confirm that you believe in good faith that what you tell us is accurate and complete.
We review every report, the most serious first. We confirm that we received a notice sent by email, and we tell the person who reported what we decided and how they can challenge it.
If we have reason to suspect a crime that threatens someone’s life or safety, we inform the police or the other competent authorities.
If you believe content infringes your copyright or trade mark, email support@impressme.app with a description of the work, where it appears, your contact details, and a statement that you are the rights holder or authorised to act for them.
To challenge a decision we made, see "How We Moderate Content".
Our single point of contact for users, and for authorities, the European Commission and the Digital Services Coordinators under the EU Digital Services Act, is support@impressme.app. You can write to us in English or German. A person reads and answers every message; we do not rely on automated replies alone.
The app relies on services we do not control — the app stores, our hosting and search providers, our payment processor, and our identity-verification provider. Your use of the stores and their payment systems is governed by their terms as well as ours. We are not responsible for their acts or omissions.
We aim to keep Impress Me available, but we do not promise it will be uninterrupted or error-free. We may change, suspend, or withdraw features, and we may impose or adjust limits, including on credits, conversations, and messages.
We do not promise that you will receive any matches, messages, or outcomes. Compatibility scores and personality profiles are a product feature, not a prediction, and nothing in the app is advice.
You can delete your account at any time in Settings. Deleting it does not cancel an Impress Me+ subscription; cancel that in your store account.
We may suspend or remove your account if you break these terms, if we reasonably believe you present a risk to another user, or if the law requires it. We tell you why, as described in "How We Moderate Content". We do not have to warn you first where the breach is serious or the risk is immediate.
If you do not open the app for a year, we delete your account after giving you a month’s notice in the app, as the Privacy Policy describes.
If we remove your account for breaking these terms, we do not owe you a refund for unused credits or the remainder of a subscription period, except where the law says otherwise.
Impress Me is provided "as is" and "as available". To the fullest extent permitted by applicable law we exclude all implied warranties, including fitness for a particular purpose, merchantability, and non-infringement. This does not affect any warranty you have by law that cannot be excluded.
To the fullest extent permitted by applicable law:
We are not liable for indirect, incidental, special, consequential or punitive loss, for lost profits, data, goodwill or opportunity, or for the conduct of other users.
Our total liability to you for any claim is limited to the greater of the amount you paid us in the twelve months before the claim arose, or EUR 100.
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded or limited. Where the law where you live does not allow one of the limits above, that limit does not apply to you and the rest still does.
If a third party brings a claim against us because of something you did — content you posted, a right you infringed, a term you broke, or your conduct towards another user — you agree to cover the reasonable losses and legal costs we incur as a result.
This applies only to the extent the loss was caused by your own deliberate act or negligence, and only to the extent the law where you live permits such an obligation. If you are a consumer and your local law limits or excludes it, that limit applies.
Wherever these terms and the law where you live disagree, the law where you live wins.
If you are a consumer, nothing in these terms takes away a right you have under the mandatory law of your country of residence, and nothing requires you to bring a claim anywhere you could not otherwise be required to. Any term that a court in your country finds unfair or unenforceable is treated as if it were not there, and the rest continues to apply.
We rely on this section rather than on a different document for every market. It is also why the limits above are written as "to the fullest extent permitted" — they apply where they may, and step aside where they may not.
These terms are governed by the law of Estonia, and the courts of the courts of Estonia have jurisdiction — except as the previous section provides.
If you are a consumer, you may always bring proceedings in the courts of your own country of residence and rely on its mandatory consumer law, and we will bring any claim against you there.
Please write to support@impressme.app before starting proceedings. Most disputes are a misunderstanding and are resolved faster in an email than in a court, and we will engage in good faith for 30 days.
These apply if you are a consumer resident in the European Union, the European Economic Area, or the United Kingdom, and they prevail over anything above that conflicts with them.
You keep every statutory right you have, including your rights on faulty digital content and the withdrawal right described above.
We do not require you to arbitrate, and we do not ask you to waive a class or collective action.
If we cannot resolve a complaint between us, you may be able to use an alternative dispute-resolution body in your country. Write to support@impressme.app and we will tell you which one applies and whether we will take part.
The English version of these terms and of the Privacy Policy is the authoritative one. Translations are provided so you can read them in your own language, and we work to make them accurate, but if a translation and the English differ, the English governs.
One exception, and it is deliberate: where the law where you live requires that a consumer contract be provided in a particular language, or gives the version in your language precedence, that version prevails for you.
If any part of these terms cannot be enforced, the rest still applies.
If we do not enforce something immediately, we have not given up the right to enforce it later.
You may not transfer your rights under these terms. We may transfer ours to a company that takes over the service, and your rights are unaffected.
Neither of us is responsible for a failure caused by something genuinely outside our control.
These terms and the Privacy Policy are the whole agreement between us about Impress Me. The sections on your content, our liability, and your responsibility to us survive your account being closed.
We may update these terms when the service, the law or what keeps users safe changes. We will tell you about a material change in the app or by email at least 30 days before it takes effect, unless the law or an urgent safety need requires it sooner, and where the law requires it we will ask you to accept it. If you do not accept a change, you can delete your account and cancel your subscription before it takes effect; continuing to use Impress Me after it takes effect means you accept it.
Questions about these terms: support@impressme.app.